In case of a cancellation of the contract the guest will be charged cancellation fees that depend on the time of cancellation. Cancellation must be made in writing. The cancellation costs will be calculated as follows:
Number of days before booked arrival date |
Due part of the rent |
Until the 90th day before arrival date |
30% ( = down payment) |
From 90th day till the 28th day |
60% |
From the 28th day |
90% |
From the 7th day or later |
100% |
Without cancellation the guest always owes the full rental fee and additional costs.
The guest is not entitled to terminate the agreement with the property owner other than as provided in this cancellation scheme.
Upon timely cancellation crediting will take place of what has been billed, simultaneous billing of cancellation will be done. Gites is entitled to offset funds in any amounts already received.
Price, billing and payment
The booking leads to chargeability of the rental fee, booking fees, handling fees and any other charges. Costs associated with payment in all cases are borne by guest.
If one or more additional insurances are bought than premium(s) and costs are due.
The amount due must be received no later than the times listed below.
Number of days before the booked arrival date |
Due |
Immediately when booking |
30% of the rental sum |
No later than 70 days before arrival day |
Anthere 30% of the rental sum |
No later than 40 days before arrival day |
Remainder of 40% |
total 100% |
When a booking is made less than 70 days before the arrival date then the deposit and second payment will be added in accordance with the term of the previous overview.
If payment is not received after a reminder, statutory interest from the date payment was due and extrajudicial collection costs will be added to the outstanding amount. These extrajudicial collection costs amount to 33% of the amount due with a minimum of € 40.00.
In the absence of timely receipt of amounts due a booking will be cancelled without prejudice to any obligations of the guest under the contract, including the obligation to pay all amounts owed.
Cancellation by the host
Cancellation by the host is only allowed in case of demonstrable and unforeseeable force majeure.
- The host, as contracting party, is obliged to inform the guest of the cancellation and the circumstances of the force majeure.
- In the case of a cancellation by the host, the host shall owe the guest, in addition to the commission due, booking fees and administration costs (EUR 150 ex. VAT per booking). The host will pay the amounts due directly to Gites Payments.
- Upon cancellation by the host, Gites Betalingen will refund amounts already paid by the guest that have become undue as a result of the host's cancellation.
- If the host cancels the agreement between the guest and the host from the 28th day before the arrival day, the guest will be entitled to the following:
Compensation to the amount of 10% of the rent, with a minimum of € 100.00 per booking and assistance in finding alternative accommodation(s)
If there is no demonstrable force majeure, the following applies in addition to the above:
- If the host cancels, he may be liable to pay damages to the guest under French law. See the explanation in the knowledge base.